Privacy Policy – Therapy With Divina

Thank you for visiting Therapy With Divina. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a. Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide when contacting us or using our services – for example when booking in for a consultation or service.

b. Usage Data: We may automatically collect information about your visit, including your IP address, browser type, pages visited, and the date and time of your visit.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and for analytical purposes. You can disable cookies in your browser settings, but please note that some features of the Website may not function properly without them.

2. How We Use Your Information

a. Providing Counselling Services: We use your personal information to provide counselling services and communicate with you about appointments and updates related to your counselling sessions.

b. Improving Our Services: We use usage data and analytics to improve the quality and functionality of our website and services.

c. Communication: We may use your contact information to send you important updates, newsletters, or promotional materials. You can opt out of these communications at any time.

d. Legal Compliance: We may use your information to comply with legal obligations or protect our rights, privacy, safety, or property.

3. How We Share Your Information

a. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, but they are obligated to protect your information and use it only for the purposes specified by us.

b. Legal Requirements: We may disclose your information when required by law or to protect our legal rights.

c. Consent: If you provide explicit consent, we may share your information as described at the time of consent.

4. Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

5. Your Choices

a. Access and Correction: You can access, update, or correct your personal information by contacting us.

b. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions in the emails we send or contacting us directly.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [Your Contact Information].

By using our website and services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.